Throughout Colleen Francis’ career as a sales person and as a sales trainer, she has noticed that the top 10% of professionals in this field all share a passion for what they do. It’s not just that they have a knack for connecting with people and getting them to buy more goods or services more often. They also put a lot of thought into how they sell, how they work with people, and about why their personal approach works well for them. In essence, top performers have a personal philosophy for success—daily habits and disciplined beliefs that are at the root of how they do business with people on both a professional and personal level.

It’s especially important to take action on this in today’s economy, because frankly most of your less-successful competitors out there today are too busy repeating old mistakes, blaming the recession or even their customers (hard to believe, but true) for their disappointing sales results.

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